1.0 All products hold a 14 day money back guarantee from date of purchase.

1.1 Please email admin@swscienceschool.co.uk for a 100% refund.

1.2 Refunds are processed within 2 business days of email receipt, unless an extreme event prevents staff performing admin.

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2. COMPLETE ONLINE GCSE, IGCSE & A LEVEL COURSES (INCLUDING REVISION)

2.1 Buyers are entitled to 100% store credit or course change within 30 days from date of purchase.

2.2 To implement subsection 2.1 email admin@swscienceschool.co.uk.

2.3 Where relevant a refund can only be issued when any specified material is returned at the buyers expense in a new, resalable condition.

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3. ADDITIONAL MOCK MARKING

3.1 If your mock has not been marked within 14 days from date of SWSS receiving both completed papers you are entitled to 100% refund.

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4. PREDICTED GRADE REPORTS

4.1 If your grade report has not been sent to you within 14 days from date of purchase you are entitled to 100% refund.

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