1.0 All products hold a 14 day money back guarantee from date of purchase.
1.1 Please email firstname.lastname@example.org for a 100% refund.
1.2 Refunds are processed within 2 business days of email receipt, unless an extreme event prevents staff performing admin.
2. COMPLETE ONLINE GCSE, IGCSE & A LEVEL COURSES (INCLUDING REVISION)
2.1 Buyers are entitled to 100% store credit or course change within 30 days from date of purchase.
2.2 To implement subsection 2.1 email email@example.com.
2.3 Where relevant a refund can only be issued when any specified material is returned at the buyers expense in a new, resalable condition.
3. ADDITIONAL MOCK MARKING
3.1 If your mock has not been marked within 14 days from date of SWSS receiving both completed papers you are entitled to 100% refund.
4. PREDICTED GRADE REPORTS
4.1 If your grade report has not been sent to you within 14 days from date of purchase you are entitled to 100% refund.